Frequently Asked Questions
Everything you need to know before your first session.
Counselling, Sex Therapy & Supervision Online across BC
I know starting therapy, sex therapy, or supervision can bring up a lot of questions.
Below you'll find clear answers about fees, credentials, confidentiality, and what to expect, and if you don't see yours, reach out and let's chat.
Online Therapy Sessions
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Getting started is easy: book a free 15-minute phone consultation through this website to talk about your goals and make sure we're the right fit. During that call, we'll schedule your first session at a time that works for you. For video sessions, you'll get a link beforehand, just click to join. For phone sessions, you'll get a call at your appointment time. It's a simple first step, and I'll be here to guide the rest.
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To prepare, find a quiet, private space where you feel comfortable and won't be overheard. If we're meeting by video, make sure your device is charged and your connection is stable. I'll send you a link beforehand, so all you need to do is click to join. If we're meeting by phone, simply be ready for my call at your scheduled time. Some people also like to have a warm drink, a blanket, or tissues close by, whatever helps you feel most at ease.
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I'm currently welcoming new clients without a waitlist. I have immediate availability and same-week appointments are often possible.
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Your privacy is protected through an encrypted, secure platform that meets BC's Personal Information Protection Act and Health Professions Act standards. Everything you share stays confidential and is not shared with anyone without your consent, except in rare situations involving risk of serious harm.
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Your sessions are always private, and our conversations are never recorded without your explicit written consent. I want you to feel safe knowing that what's shared here stays here.
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I work virtually with women across British Columbia, including Vancouver, Kelowna, and Victoria. I'm also able to see clients from provinces where counselling is unregulated. Reach out anytime, I'd love to hear from you and see if we're a good fit no matter where you're located.
Fees, Payments & Policies
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Individual counselling sessions range from $140 to $175 for a 50-60 minute session, depending on which practitioner you see. Receipts are provided within 14 days, so you can submit them directly to your insurance provider.
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Clinical supervision is $175 for a 50-60 minute session. Group rates are available upon request. Receipts are provided within 14 days after the session.
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My standard fees reflect the specialized training and experience behind my work. While I don't offer a sliding scale directly, I'm happy to share a list of low-cost community resources and training clinics across BC.
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A 24-hour notice is required for cancellations or rescheduling. Late cancellations or missed sessions without notice will be charged the full session fee, unless due to an emergency.
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Payment can be made by e-transfer, credit card, or cash. I kindly ask for payment before or at the start of your session, and appreciate prompt payment if it's processed afterward.
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Longer sessions are available at a rate of $175 per hour, so a 2-hour session would be $350. These can be especially helpful for trauma processing or supervision.
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A consultation is a free 15-minute phone call to talk about what's bringing you to therapy and make sure we're the right fit. It's also your chance to ask me anything before booking your first session.
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Your first session is about building connection and safety. We'll talk about your goals, explore your history, and work together to create a plan.
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Informed consent is the process of ensuring you fully understand the risks, benefits, and limits of therapy before we begin. We will review our policies on confidentiality, fees, and your rights as a client. You'll have the opportunity to ask questions, so that you feel fully informed and empowered. Consent is all about choice, and it's important to know that you're in charge of this process.
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Confidentiality means privacy, everything you share in therapy stays between us. It's your information, and we won't share it with anyone, including family members or doctors, without your explicit permission. There are a few rare exceptions, such as risk of serious harm to yourself or others, and we'll always discuss these upfront so there are no surprises.
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Taking breaks from therapy is completely normal, and there's no expectation that you come weekly or biweekly. Feel free to reach out however is easiest for you, either in session, by email, or by text, to just let me know that you need to pause therapy or that you've reached your goals for now. I won't take it personally, and I'll be here whenever you are ready to come back.
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That's totally normal, and it happens sometimes, finding the right fit really is the most important factor in successful therapy. I won't take it personally. We can talk it through together, and I'm happy to connect you with another therapist on the team or provide a referral so you find the support that's right for you.
Getting Started with Therapy
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I'm a Registered Clinical Counsellor (RCC), a designation recognized by most extended health benefit plans in Canada. I provide detailed receipts that you can submit directly to your insurance provider. I encourage you to confirm your coverage with your insurance provider directly before booking a session.
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I accept funding through the First Nations Health Authority (FNHA) and bill directly, so there's no cost to you upfront. There are limited spaces available, so I encourage you to reach out early to check availability.
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At this time, direct billing isn't available except through FNHA. I provide receipts you can submit yourself for reimbursement.
Insurance Coverage & Billing
About Registered Clinical Counsellors
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A Registered Clinical Counsellor (RCC) is a mental health professional who has met the rigorous educational, clinical, and ethical standards set by the BC Association of Clinical Counsellors (BCACC), including a Master's degree in Counselling Psychology and hundreds of hours of supervised clinical practice before registration. Beyond the credentials, RCCs are empathic, caring people with real training to support you.
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A Registered Clinical Counsellor's education starts with a bachelor's degree, followed by a master's degree in Counselling Psychology, which typically takes about three years. From there, hundreds of supervised clinical hours are required before registration, and continuing education credits are required every year after that to maintain it. It's a rigorous, ongoing path, and one I'm proud to have built my career on.
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“Counsellor" and "Therapist" are often used interchangeably to describe anyone who provides mental health support. A Registered Clinical Counsellor (RCC) is a specific, protected title in BC that guarantees the therapist has met strict regulatory standards for education and ethics.
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RCCs can provide screening assessments, treatment plans, and letters of support, whereas formal diagnosis is made by a physician, psychologist, or psychiatrist in BC.
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RCCs are not medical doctors and cannot prescribe medication. When medication or supplementation may help, I can work collaboratively with your family doctor, psychiatrist, naturopath, or nurse practitioner to support an integrated treatment plan.
About Sex Therapy
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Sex therapy is a specialized form of talk therapy that creates space to explore topics of sexuality, intimacy, and relationships alongside your other concerns. Read more about sex therapy here.
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I work with women and gender-diverse individuals who want support exploring any aspect of their sexuality or relationships.
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Sex therapy is entirely talk-based and never involves touch. It's simply a safe, supportive space for conversation.
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To protect your privacy and maintain professional boundaries, I'm not able to accept friend requests from current or former clients on my personal social media.
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Yes. Absolutely! You are welcome to follow our professional page @bctherapyco on Instagram for tips, resources, updates, and inspiration.
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To book a consultation, please reach out through the website. If you're a current client, texting or emailing me directly works best; I often miss messages sent through social media DMs, so those aren't the most reliable way to connect.
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If privacy is a concern, you can clear your browser history after visiting this site, use a private email folder or address, and turn off location tracking when connecting with us.
Social Media & Your Privacy
Crisis Support & Emergencies
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I understand that crises do arise, and I care about your safety, though I'm only available for scheduled counselling sessions. I'm happy to talk through your concerns and create a plan to keep you safe during our scheduled sessions. If you're in immediate danger or need urgent help, please call 911 or go to your nearest emergency room.
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If you are feeling actively suicidal, please reach out for support. You can call 911 or the 988 Suicide & Crisis Lifeline (call or text 988). You can also go to the nearest hospital emergency department. You do not have to face this alone.
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If a child or youth is in crisis, please call 911 or the Kids Help Phone at 1-800-668-6868. You can also text CONNECT to 686868, available 24/7. There is always someone ready to listen and help.
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We understand that making a call can feel overwhelming. You can text 988 to reach the Suicide Crisis Helpline. Try to keep yourself safe in the meantime, have a meal, rest, and when you're able, reach out to your therapist to schedule a session. If you're concerned for your safety, you can also go to your nearest hospital emergency department.
Clinical Supervision
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Yes, I'm an Approved Clinical Supervisor (RCC-ACS) with the BCACC, offering supervision for RCCs, interns, and practicum students. Read more about supervision here.
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I offer supervision or consultation for practicum students and therapists looking to work toward registration hours, deepen their clinical skills, or explore a specific case. Read more about supervision here
Let’s Connect!
I hope this answered what you were looking for. If you still have questions, or you're ready to take the next step, I'd love to hear from you.